Learn how to calibrate and sync your Bold Smart Lock after replacing the battery.
So, you just replaced your Bold Smart Lock’s battery after two years of reliable service. You were expecting to see a fully charged battery icon, but instead, the Bold app displays the message "calibrate," and you received an email stating "battery status unknown." What is going on?
What happens after replacing the battery?
When you replace the battery, the Stamina mode (which conserves power when the battery is low) automatically deactivates, allowing your Bold Smart Lock to return to normal operation. However, the battery status may not immediately update in the app. Instead, you will see a message in the Bold app to calibrate the lock and you received an email stating "battery status unknown.
How to calibrate and sync your Bold Smart Lock
Calibrating your Bold Smart Lock is simple. Follow these steps to update the battery status:
- Open the Bold App: Ensure your smartphone has a stable connection to the internet and bluetooth.
- Manually activate the lock: Press the orange activation button in the Bold app. This action will force a one-time connection between your Bold Smart Lock and the Bold server.
- Wait for the update: The battery status will refresh and become visible in the Bold app within 24 hours.
Good to know
The calibration process ensures that your Bold Smart Lock’s battery status is accurately displayed. This step is essential to maintain optimal performance and to keep you informed about your lock's power level.