Discover quick solutions to access your Bold Smart Lock if you forget or lose your smartphone.
No need to panic if you forget or lose your smartphone! Bold Smart Lock's keyless system means you are never locked out. Below the possibilities to unlock your door and regain access.
Unlocking with the Backup PIN
The Bold Smart Lock is entirely keyless, so there's no worry of misplaced physical keys. However, if you forget your smartphone or your smartphone battery is flat, you can still get inside with a pre-set backup PIN. Follow these steps:
- Setting Up a Backup PIN: If you haven’t already, use the Bold app to create a backup PIN. This code allows you to unlock your door when your smartphone isn't available.
- Entering the PIN: Stand near your Bold Smart Lock and turn the outer knob to input each digit of your PIN. Turn left for the first digit, right for the next, and continue alternating until you've entered the full code. You’ll hear two beeps, signaling the door has unlocked if the PIN is correct.
For more details on setting up a backup PIN, check out how to use the backup PIN.
Transferring Access to a New Device
If you can no longer use your smartphone, such as due to damage or loss, you can easily transfer access to a new device:
- Logging In on a New Device: Download the Bold app on your new phone or tablet and log in with your registered account via your Apple ID, Google account or with your email/phone number and password.
- Secure Automatic Log-Out: Once you log in on the new device, all digital keys are removed from your old device, maintaining security. Bold supports digital keys on only one device per user, so your previous phone will automatically log out.
With these steps, you’re never far from secure access to your Bold Smart Lock, no matter the situation.