What to do if you lose a Bold Clicker?

Losing your Bold Clicker might feel concerning, but Bold makes it simple to secure your home and revoke access to the lost Clicker. Follow these steps to prevent anyone from using the Clicker to enter your home.

1. Mark your Clicker as lost
If your Clicker is lost, take immediate action through the Bold app. Go to the Clicker’s settings, select ‘Manage,’ and choose ‘My device is lost.’ This ensures that the Clicker is deactivated, preventing anyone from using it to access your home.

2. Update your Bold Smart Locks
Once the Clicker is marked as lost, your Bold Smart Locks need to sync with the updated settings. Open the Bold app, and whenever you are near your Bold Smart Locks, activate them to sync the updated access rights. The Bold app will ensure that the Clicker’s access is fully revoked.

Important note:
If your Bold Smart Lock is connected to Bold Connect and it is online, the update happens immediately. The Clicker rights are removed automatically, and you will not receive a notification.

By following these steps, you can confidently secure your home even if your Bold Clicker is lost.


Did you find the Clicker?
If you find the Clicker, you can easily reinstall it. This way, you regain full control over your Clicker and can use it securely.