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What should you do if you lose your Bold Clicker?

Losing your Bold Clicker can be frustrating, but securing your home only takes a few simple steps. Bold gives you full control to deactivate the lost Clicker and protect your property instantly.

. Mark the Clicker as lost in the Bold app

Open the Bold app, go to your Clicker settings, tap ‘Manage’ and select ‘My device is lost.’
This immediately deactivates the Clicker, blocking anyone from using it to unlock your doors.

2. Sync your Bold Smart Locks

After marking the Clicker as lost, make sure your Bold Smart Locks are updated with this new status.
Open the Bold app and activate each lock while you are nearby. The app will automatically sync your settings and revoke access from the lost Clicker.

Tip: If your Bold Smart Lock is connected to Bold Connect and it is online, the update happens automatically. You will not receive a notification, but the Clicker’s rights are revoked in real time.

Did you find your Clicker later?

No problem. You can easily reinstall it using the Bold app and restore full control. Just follow the same setup process you used the first time.

Losing a Bold Clicker does not mean losing your peace of mind—just follow these quick steps and your home stays protected.