We have several ways to make sure you won’t face any surprises.
The Bold Smart Lock uses a standard CR123A battery, which is available at electronics stores or online. You can also order a replacement battery directly from us here.
Battery Life Expectancy
The battery lasts for up to 2 years or 20,000 activations under normal usage conditions.You can easily replace the battery yourself and can read more about it here.
Checking Battery Status
Use the Bold App to check the battery status. For the latest information, connect your phone to the Bold Smart Lock. If you have a Bold Connect, the battery status in the Bold App is always up-to-date.
Low Battery Alerts
When the battery level reaches 'Low,' recurring app notifications will be sent out every first Monday of the month. Once the battery reaches the 'Critical' status, you will start receiving email notifications on a weekly basis, and eventually daily, to keep you informed about the battery's status and prompt you to take necessary action.
Stamina Mode Activation
Upon reaching a critically low battery level, a safety mechanism triggers the Stamina mode. In this 'sleep' mode, the Bold Smart Lock conserves energy. To wake the lock from Stamina mode, turn the outside knob, then activate it as usual. Note that auto-activation will only function after manually turning the outside knob to save energy.
Replacing the Battery
Stamina mode provides extra time for battery replacement. Follow these steps to replace the battery and ensure continuous operation.
After replacing the battery, the Stamina function deactivates automatically, and the Bold Smart Lock resumes normal operation. To update the battery status in the Bold App, ensure a connection between the Bold server and the lock — this can be done via a bluetooth activation with the app (orange button).
By following these steps, you can ensure your Bold Smart Lock remains functional and avoid any unexpected surprises due to a low or empty battery.
Stay secure and enjoy the seamless experience with your Bold Smart Lock!