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      How to use the backup PIN?

      Unlocking your Bold Smart Lock without a smartphone is easy with the unique backup PIN feature. Here’s how you can set up and use your backup PIN to ensure you always have access to your lock, even when your phone is not available.

      Enabling the backup PIN

      1. Open the Bold app on your smartphone and navigate to the settings screen for your Bold Smart Lock.

      2. Locate and select the option to enable the backup PIN feature.

      3. You can create up to three different PIN codes for added flexibility. Select one and create a personal 5-digit PIN code.

        Note: After you set up the PIN, it will no longer be visible within the app. However, you can always change it later if necessary.

      4. Once your PIN is created, you can opt to receive notifications whenever the PIN is used.

      Please note: Enabling the back-up pin will make your lock not skg*** compliant until you disable the pin again.

      Using the backup PIN

      1. Start by turning the outside knob. You can begin by turning it either to the right or left—just ensure that you alternate the direction after each digit.
      2. Enter the digits of your PIN code by turning the lock left and right as needed. Be sure to avoid long pauses between the entry of digits.
      3. After correctly entering the PIN, you will hear two short beeps, signaling that the lock has been activated. If the PIN is incorrect, you will hear one beep, and the lock will not open.

      Important tips

      • Memorize your PIN: Make sure you remember the PIN you set and share it only with trusted individuals.
      • Practice: Familiarize yourself with the PIN entry process, especially the need to alternate directions between digits.

      Troubleshooting

      • If you enter the wrong PIN and hear a single beep, double-check the PIN and try again.
      • If you encounter any issues or forget your PIN, you can use the Bold app to reset or change your PIN.
      • If the lock does not activate despite entering the correct PIN, it is possible that the PIN has not been saved on the lock yet. To ensure that the new data is communicated with the lock, simply activate the lock using the activation button on your smartphone.

      Finally, remember that the backup PIN is a powerful tool to ensure you always have access to your Bold Smart Lock, even if your smartphone is unavailable. Keep it secure and use it wisely.

      Watch the video below to see how you can enter the PIN.