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How do you install the Bold Smart Lock?

The Quick Installation Guide provided here below the video is also included with every Bold Smart Lock.

20230717-QIG-Sesam Solutions BV - BOLD-V0.3 (1)-1

20230717-QIG-Sesam Solutions BV - BOLD-V0.3 (1)-2

Before you start

  • The inner knob must always be installed indoors. It is not designed to withstand weather conditions.

  • Keep the door open throughout the installation process. This makes setup safer, easier, and prevents accidental lock-ins.

  • Make sure you have the Bold App downloaded from the App Store or Google Play.

  • Check that the battery tab is removed to power up the lock.

Step-by-step installation

  1. Activate the battery
    Pull out the battery tab to turn on the lock.

  2. Secure the Smart Engine
    Insert the small securing screw* into the back of the inner knob. This locks the electronic engine inside the cylinder and ensures that the engine always remains in contact with the cylinder. The screw should always be placed.

  3. Start pairing 
    Press and hold the inner knob for 5 seconds until the LED ring flashes red. Then, open the Bold App, tap the plus (+) sign, and follow the instructions to pair your lock.

  4. Remove the outer knob of the Bold
    Use the included hex key (allen wrench) to remove the small outer knob.

  5. Take out the old cylinder
    Unscrew the locking bolt on the side of the door. Insert the key into your old cylinder, twist, and pull it out.

  6. Insert the Bold Smart Lock
    Place the lock into the door with the large inner knob on the inside. Align the mechanism carefully so the lock functions correctly.

  7. Use adapters if needed
    If the lock does not sit flush with the doorframe, add the appropriate adapter from the provided set.

  8. Secure the cylinder
    Insert and tighten the locking bolt to fix the Bold Smart Lock in place.

  9. Attach the outer knob
    Place the small outer knob back onto the lock and tighten it using the hex key.

  10. Test the lock
    Open the Bold App, press the activation button, and immediately turn the outer knob to ensure everything works properly.

What does "device already installed" mean?

If you see the message "Device already installed", this means the Bold Smart Lock is already connected to an existing Bold account.
Unfortunately, only someone with access to that account can reset or remove the lock. We recommend contacting the previous owner and asking them to remove the lock via the app. If that is not possible, return the lock to the seller.

*Smart Engine Securing Screw

In the bag with the extension pieces, you will find a tiny securing screw. This screw is optional but highly recommended. Once inserted, the electronic engine cannot be removed without first taking the entire cylinder out of the door, so particularly important in more public spaces

Smart Engine Securing Screw:
In the small plastic bag with the extension pieces, you will find a tiny screw to secure the electronic smart engine in the inside knob. This screw is recommended for public places such as gyms, hotels, and office buildings, adding an extra layer of security. Insert the screw before placing the Bold Smart Lock in the door. Once inserted, it is impossible to remove the electronic smart engine without removing the entire cylinder from the door.