This set-up is designed for the Bold Connect in connection with the Bold Smart Lock. For garages, gates, or central doors, please refer to the Bold Controller guide.
We assume you already have one or more Bold Smart Locks installed before installing the Bold Connect.
First, make sure Bluetooth is activated on your mobile device and that you have access to the Wi-Fi network. Then perform the following steps:
- Use the included adapter to connect your Bold Connect.
- Press and hold the round button to activate setup mode. Release the button when the LED starts flashing red.
- Open the Bold App and click on the plus (+) sign at the top right and follow the steps in the app.
- Briefly press the round button on your Bold Connect and the button in the Bold App at the same time. The Bold Connect will now be linked to your Bold account.
- Enter a name for your Bold Connect. You can change this later if you wish. Press 'Next'.
- Choose the appropriate Wi-Fi network from the list to set up an internet connection for your Bold Connect.
- Once you have successfully set up an internet connection, you will see a list of locks that are within range of the Bold Connect. These locks can now use the additional functionality.
Only Bold Smart Locks linked to the same Bold account can connect to your Bold Connect.
Troubleshooting tips
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Signal issues:
If the Bold App cannot detect a Bold Smart Lock, it is likely out of range or experiencing signal interference (e.g., from metal or concrete). Try moving the Bold Connect slightly to improve the connection. The app will display if this resolves the issue. -
Wi-Fi network selection:
If you experience problems during network selection, ensure your Wi-Fi supports the 2.4 GHz band and WPA2 protocol, as the Bold Connect relies on these for connectivity. -
Port settings:
The Bold Connect uses TCP port 8883 to connect to the internet. Most routers have this port open by default. If needed, check your router settings to ensure this port is open.If you are unsure how to open a port in your Wi-Fi settings, consult your router’s manufacturer for guidance. Due to the variety of router brands, they can provide the most accurate assistance.
Connection tips
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Multiple Bold Smart Locks:
If you have multiple Bold Smart Locks, check each one’s proximity to the Bold Connect. If a lock isn’t responding, it might be out of range or have a weak signal. Adjusting the Bold Connect’s position can help. -
Monitor your setup:
To view which Bold Smart Locks are connected and assess the signal strength, go to the Connect's settings in the Bold App under 'Connected locks'.
By following these steps, your Bold Connect should be ready to enhance your Bold Smart Lock experience. Enjoy the convenience and security that Bold brings to your home.
For more information about remote activation, see: How to use remote activation