What is the difference between a standard account and the web portal?

This article clearly explains what is included by default and what is only available through the web portal. Plus, you will find everything laid out in a clear comparison table at the end.

What you can already do with a Bold smart lock (standard features)

Every user, with or without the web portal, gets access to the essential core features:

Share and revoke access
Invite someone or remove access within seconds using the app.

Control locks remotely (requires Bold Connect)
Want to unlock a door from a different location? Bold Connect makes it possible.

View activation history in the app
Instantly see who used the lock and when.

Schedule access by time or day
Even with a standard account, you can set up time-based access, for example for cleaning staff.

Pretty handy already, but there is a lot more you can do…

What you get with the web portal

With the web portal, you unlock the full potential of your locks. These features are only available with this account type:

Web portal for central management
Use a clear browser-based portal to manage all your locks and users without needing the app.

Group management
Organise users and devices into logical groups (like 'maintenance team' or 'stockroom') and manage their access with one click.

Temporary access for specific time periods
Give users access only for a defined calendar window, like “next Monday to Wednesday only”, ideal for contractors or short-term use. Access automatically expires after the set period.

Activity log with export function
Not only can you view access history, you can also export it for reporting or audits. Data is stored for up to one year.

Webkeys
Grant access via a secure link, ideal for external partners or temporary staff. No app required.

Verified invitations
Be certain about who you are inviting: all invitations are linked to a verified identity via Apple or Google.

Keep Active mode
Keep the lock active for even faster access. Ideal for busy business locations.

Integration with your own software (API)
Directly connect your locks to existing systems, such as access control or HR platforms.

Full GDPR compliance
Personal and access data are managed in accordance with current privacy regulations.

Full control over business locks
Locks are managed by your organisation, not by individual users.

Extra support and guarantees for Business clients

As a Business customer, you also benefit from additional support and peace of mind:

• Guides and materials for your staff

• Onboarding call with a Bold specialist

• 3-year hardware warranty

• Replacement within 1 working day in case of defects

• Personal support via phone and email

In short: when is the web portal the right choice?

If you want more control, scalability, and insight into who has access to your spaces and when, the web portal is the smart choice. It gives you access to features that go far beyond standard use, saving you time, effort, and risk.

In a nutshell:
✔ More overview
✔ More automation
✔ More certainty
✔ Less hassle

If you want to manage smart locks professionally, the web portal is exactly what you need.