---
title: Support Centre
description: Support Centre
---

[Skip to content](https://knowledgebase.boldsmartlock.com/en/knowledge#main-content)

- [English](https://knowledgebase.boldsmartlock.com/en/knowledge)
- [Deutsch](https://knowledgebase.boldsmartlock.com/de/knowledge)
- [Français](https://knowledgebase.boldsmartlock.com/migration/nl/knowledge-fr)
- [Nederlands](https://knowledgebase.boldsmartlock.com/nl/knowledge)

English

Show submenu for translations

[![Bold Logo - Digital - Square - White BG (5)](https://knowledgebase.boldsmartlock.com/hs-fs/hubfs/Bold%20Logo%20-%20Digital%20-%20Square%20-%20White%20BG%20(5).jpg?width=150&height=150&name=Bold%20Logo%20-%20Digital%20-%20Square%20-%20White%20BG%20(5).jpg)](https://boldsmartlock.com/)

Open main navigation

Close main navigation

- - [English](https://knowledgebase.boldsmartlock.com/en/knowledge)
    - [Deutsch](https://knowledgebase.boldsmartlock.com/de/knowledge)
    - [Français](https://knowledgebase.boldsmartlock.com/migration/nl/knowledge-fr)
    - [Nederlands](https://knowledgebase.boldsmartlock.com/nl/knowledge)

  English
  
  Show submenu for translations
- [Contact us](https://boldsmartlock.com/contact)

[Contact us](https://boldsmartlock.com/contact)

 Welcome to Bold, how can we help you?

- There are no suggestions because the search field is empty.

### [![](https://knowledgebase.boldsmartlock.com/hubfs/Start-1.png) New to Bold New user? New product? Start here!](https://knowledgebase.boldsmartlock.com/en/knowledge/new-to-bold?hsLang=en)

### [![](https://knowledgebase.boldsmartlock.com/hubfs/Door.png) Bold Smart Lock Everything you want to know about the Bold Smart Lock.](https://knowledgebase.boldsmartlock.com/en/knowledge/bold-smart-lock?hsLang=en)

### [![](https://knowledgebase.boldsmartlock.com/hubfs/Wifi.png) Bold Connect Remote activation and more](https://knowledgebase.boldsmartlock.com/en/knowledge/bold-connect?hsLang=en)

### [![](https://knowledgebase.boldsmartlock.com/hubfs/Garage-green.png) Digital and Physical Safety Everything you want to know about our safety standards.](https://knowledgebase.boldsmartlock.com/en/knowledge/digital-and-physical-safety?hsLang=en)

### [![](https://knowledgebase.boldsmartlock.com/hubfs/Clicker.png) Bold Clicker Open your door with one click](https://knowledgebase.boldsmartlock.com/en/knowledge/bold-clicker?hsLang=en)

### [![](https://knowledgebase.boldsmartlock.com/hubfs/Business%20portal.png) Bold for Business Bold for your business](https://knowledgebase.boldsmartlock.com/en/knowledge/bold-for-business?hsLang=en)

### [![](https://knowledgebase.boldsmartlock.com/hubfs/Support%20Centre%20icons-06.jpg) Service guide Everything you want to know about returns, warranties and shipping!](https://knowledgebase.boldsmartlock.com/en/knowledge/service-guide?hsLang=en)

[![Chill listening crop-3](https://knowledgebase.boldsmartlock.com/hs-fs/hubfs/Bold_Logo_RGB-Off-black_Logo%20(2).png?width=160&height=92&name=Bold_Logo_RGB-Off-black_Logo%20(2).png "Chill listening crop-3")](https://boldsmartlock.com/)

Feedback about this article? Let us know so we can improve it.

<https://www.facebook.com/BoldSmartLock/> <https://www.instagram.com/boldsmartlock/> <https://www.youtube.com/channel/UC8iAb15P42QUhMWSyu4Z-MA>

Copyright © 2025, Bold Support