---
title: What to do when the door is jammed?
description: A jammed door is not an issue for the Bold Smart Lock. Unlike many motorized smart locks that require extra power to open, the Bold Smart Lock allows you to unlock the door manually, just as you would with a traditional key.
---

[Skip to content](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/what-to-do-when-the-door-is-jammed#main-content)

- [English](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/what-to-do-when-the-door-is-jammed)
- [Deutsch](https://knowledgebase.boldsmartlock.com/migration/de/knowledge/was-tun-wenn-die-tür-klemmt)
- [Nederlands](https://knowledgebase.boldsmartlock.com/migration/nl/knowledge/hoe-ga-je-om-met-een-klemmende-deur)

English

Show submenu for translations

[Sign in](https://knowledgebase.boldsmartlock.com/_hcms/mem/login?redirect_url=https%3A%2F%2Fknowledgebase.boldsmartlock.com%2Fmigration%2Fen%2Fknowledge%2Fwhat-to-do-when-the-door-is-jammed&hsLang=en)

[![](https://knowledgebase.boldsmartlock.com/hs-fs/hubfs/boldlogo.png?width=100&height=75&name=boldlogo.png)](https://boldsmartlock.com/)

Open main navigation

Close main navigation

- - [English](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/what-to-do-when-the-door-is-jammed)
    - [Deutsch](https://knowledgebase.boldsmartlock.com/migration/de/knowledge/was-tun-wenn-die-tür-klemmt)
    - [Nederlands](https://knowledgebase.boldsmartlock.com/migration/nl/knowledge/hoe-ga-je-om-met-een-klemmende-deur)
  
  
  
  
  English
  
  Show submenu for translations
- [Sign in](https://knowledgebase.boldsmartlock.com/_hcms/mem/login?redirect_url=https%3A%2F%2Fknowledgebase.boldsmartlock.com%2Fmigration%2Fen%2Fknowledge%2Fwhat-to-do-when-the-door-is-jammed)
- [Contact us](https://boldsmartlock.com/contact)

[Contact us](https://boldsmartlock.com/contact)

 Welcome to Bold, how can we help you?

- There are no suggestions because the search field is empty.

1. [Support Centre](https://knowledgebase.boldsmartlock.com/migration/en/knowledge?hsLang=en)
2. [Bold Smart Lock](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock?hsLang=en)
3. [Troubleshooting](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock?hsLang=en#troubleshooting)

- [New to Bold](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/new-to-bold?hsLang=en#main-content)
  
  
  
  
  
    - [Is my door Bold ready?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/new-to-bold?hsLang=en#is-my-door-bold-ready)
    - [Installation guides](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/new-to-bold?hsLang=en#installation-guides)
    - [3rd Party Integrations](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/new-to-bold?hsLang=en#3rd-party-integrations)
    - [Popular functions](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/new-to-bold?hsLang=en#popular-functions)
- [Bold Smart Lock](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock?hsLang=en#main-content)
  
  
  
  
  
    - [Troubleshooting](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock?hsLang=en#troubleshooting)
    - [Battery](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock?hsLang=en#battery)
    - [General](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock?hsLang=en#general)
    - [Installation](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock?hsLang=en#installation)
- [Bold Connect](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-connect?hsLang=en#main-content)
  
  
  
  
  
    - [Bold Connect](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-connect?hsLang=en#bold-connect)
    - [Bold Controller](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-connect?hsLang=en#bold-controller)
- [Digital and Physical Safety](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/digital-and-physical-safety?hsLang=en)
- [Bold Clicker](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-clicker?hsLang=en)
- [Bold for Business](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-for-business?hsLang=en)
- [Service guide](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/service-guide?hsLang=en)

# What to do when the door is jammed?

## A jammed door is not an issue for the Bold Smart Lock. Unlike many motorized smart locks that require extra power to open, the Bold Smart Lock allows you to unlock the door manually, just as you would with a traditional key.

When using the Bold Smart Lock, you can apply as much force as you would with a standard cylinder lock, and often even more. This makes handling a jammed door straightforward and manageable, without relying on motor power.

However, it's important to note that while the Bold Smart Lock can help you open a jammed door, it will not resolve the underlying issue of the jam itself. A jammed or stiff lock is a common problem, and we recommend contacting a professional to address the root cause if the issue persists.

By understanding how to manage a jammed door, you can rely on your Bold Smart Lock for a seamless and secure experience.

[![Chill listening crop-3](https://knowledgebase.boldsmartlock.com/hs-fs/hubfs/Bold_Logo_RGB-Off-black_Logo%20(2).png?width=160&height=92&name=Bold_Logo_RGB-Off-black_Logo%20(2).png "Chill listening crop-3")](https://boldsmartlock.com/)

Feedback about this article? Let us know so we can improve it.

<https://www.facebook.com/BoldSmartLock/> <https://www.instagram.com/boldsmartlock/> <https://www.youtube.com/channel/UC8iAb15P42QUhMWSyu4Z-MA>

Copyright © 2025, Bold Support