How can I use remote activation?
Control your Bold Smart Lock remotely with Bold Connect (and always keep your actions safe and intentional).
When you want to operate your Bold Smart Lock from anywhere in the world, you will need the Bold Connect. This small but powerful device creates a secure bridge between your lock and the Bold app, enabling remote activation (even when you are far from home).
How does remote activation work?
Once your Bold Smart Lock is connected to a Bold Connect, you can activate the lock remotely through the Bold app. When you are standing at your door, the system will automatically select the fastest method—Bluetooth or Remote Activation. You only need to press the activation button in the app, and Bold will do the rest.
Prefer a hands-on approach? Hold the activation button in the app to manually pick between Direct (Bluetooth) or Connect (Remote).
Important: remote activation still requires your action at the lock
While the Bold Connect allows you to activate your lock remotely, it will not make the lock turn automatically. This is a deliberate safety measure. After activating the lock (via the app or devices like the Bold Clicker), you will still need to physically turn the knob to complete the lock or unlock action. This ensures the lock never opens or closes without your clear, physical intent.
How can I check if my lock is ready for remote activation?
Your Bold app makes it easy to check:
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When in Bluetooth range: the activation button appears orange.
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Outside Bluetooth range: the button turns gray.
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Outside Bluetooth range but connected via Bold Connect: the button stays orange, indicating that your lock is ready for Remote Activation.
Viewing connected locks and improving connection
To view all Bold Smart Locks connected to each Bold Connect, navigate to Bold Connect: Settings > Connected Locks in the app.
If you notice delays in response, optimise the connection by:
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Positioning your Bold Connect within 1-3 meters of the Smart Lock.
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Ensuring a clear line of sight between the devices.
Avoiding accidental activations
To prevent accidental activations, the Bold app shows a confirmation pop-up when you try to activate the lock from more than 100 meters away. This keeps your Bold Smart Lock secure, even when you are not nearby.