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How can you permanently remove your Bold account?

Sometimes, moving on is the right choice, even from smart security. If you have decided to leave Bold behind, here is how you can permanently delete your account (and what you need to do first).

Before you begin, make sure to transfer your Bold Smart Lock to a new owner or remove it from your account. You can follow the instructions (in this guide). Once you delete your account, any pending invitations from other Bold users will no longer be accessible.

Steps to delete your Bold account

  1. Open the Bold app and go to Settings
    (You will find the gear icon at the bottom right corner of the screen.)

  2. Tap on "My Account"
    (Here you can manage all your personal account settings.)

  3. Select “Delete Account”
    (The app will notify you that this action cannot be undone.)

  4. Confirm your decision
    (You will see the question: "Are you sure you want to proceed?" Tap “Yes, proceed.”)

Important: Your account will be permanently deleted after 7 days of inactivity. If you change your mind, just log back in within those 7 days to cancel the deletion.

We hope Bold gave you peace of mind while you used it, and wish you all the best in what comes next.