---
title: Support Centre
description: Everything you want to know about the Bold Smart Lock.
---

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1. [Support Centre](https://knowledgebase.boldsmartlock.com/migration/en/knowledge)
2. [Bold Smart Lock](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock)

- [New to Bold](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/new-to-bold#main-content)
  
  
  
  
  
    - [Is my door Bold ready?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/new-to-bold#is-my-door-bold-ready)
    - [Installation guides](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/new-to-bold#installation-guides)
    - [3rd Party Integrations](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/new-to-bold#3rd-party-integrations)
    - [Popular functions](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/new-to-bold#popular-functions)
- [Bold Smart Lock](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock#main-content)
  
  
  
  
  
    - [Troubleshooting](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock#troubleshooting)
    - [Battery](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock#battery)
    - [General](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock#general)
    - [Installation](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-lock#installation)
- [Bold Connect](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-connect#main-content)
  
  
  
  
  
    - [Bold Connect](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-connect#bold-connect)
    - [Bold Controller](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-connect#bold-controller)
- [Digital and Physical Safety](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/digital-and-physical-safety)
- [Bold Clicker](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-clicker)
- [Bold for Business](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-for-business)
- [Service guide](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/service-guide)

# Bold Smart Lock

 Everything you want to know about the Bold Smart Lock.

- [What are the advantages of the Bold Elite?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/what-are-the-advantages-of-the-bold-elite)

## Troubleshooting

- [How to resolve issues activating the Bold Smart Lock via the Bold app](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/did-you-get-an-error-message-when-activating-the-bold-smart-cylinder-using-the-bold-app)
- [How do you make sure Auto-Activation works best on Android?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/hoe-zorg-je-dat-auto-activatie-optimaal-werkt-op-android)
- [How do you make sure Auto-Activation works best on iOS?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/hoe-zorg-je-dat-auto-activatie-optimaal-werkt-op-ios)
- [What to do if you forget or lose your smartphone?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/have-you-forgotten-or-lost-your-smartphone)
- [What to do when the door is jammed?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/what-to-do-when-the-door-is-jammed)

## Battery

- [What happens if the battery is low or empty?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/what-happens-if-the-battery-is-low-or-empty)
- [How to replace the battery of the Bold Smart Lock?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/how-to-replace-the-battery)
- [What is the expected battery life of the Bold Smart Lock?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/bold-smart-cylinder-what-is-the-battery-life)
- [Why does your Bold Smart Lock show 'battery status unknown' or 'calibrate'?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/why-does-my-bold-smart-lock-show-battery-status-unknown-or-calibrate-1)

## General

- [How to change the settings of the Bold Smart Lock?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/how-to-change-the-settings-of-the-bold-smart-cylinder)
- [What are the technical specifications of the Bold Smart Lock?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/what-are-the-technical-specifications-of-the-bold-smart-cylinder)
- [How to remove the lock or transfer ownership?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/how-to-remove-the-lock-or-transfer-ownership)

## Installation

- [How to change your profile settings?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/how-to-change-your-profile-settings)
- [How to update the firmware?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/how-to-update-the-firmware)
- [How to install the Bold App on a new smartphone?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/how-to-install-the-bold-app-on-a-new-smartphone)
- [How to use widgets on your Android or Apple phone to access Bold locks](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/how-to-use-bold-widgets)
- [How can you permanently remove your Bold account?](https://knowledgebase.boldsmartlock.com/migration/en/knowledge/how-can-you-permanently-remove-your-bold-account)

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