Bold Support - Knowledge Base

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Bold Support - Knowledge Base

Bold Smart Cylinder

Bold Smart Cylinder

Everything you want to know about the Bold Smart Cylinder.

General

Measuring correctly: how to determine which Bold Smart Cylinder length you need?

How to lock the door?

What to do when the door is jammed?

Bold Smart Cylinder: what is the battery life?

Installation

How to install the Bold Smart Cylinder?

How to install the Bold App?

What are the technical specifications of the Bold Smart Cylinder?

How to add users in the Bold App?

Functions

How to use the backup PIN?

How to use auto-activation?

How to change the settings of the Bold Smart Cylinder?

What happens if the battery is low or empty?

Digital and Physical Safety

What does the Dutch SKG*** certification of the Bold Smart Cylinder entail?

Can you use the Bold Smart Cylinder in combination with core pull protection and/or a multi-point lock?

What sets the Bold Smart Cylinder apart from a traditional cylinder?

What about digital security?

Support

Have you forgotten or lost your smartphone?

How to replace the battery?

Did you get an error message when activating the Bold Smart Cylinder using the Bold App?

How to install the Bold App on a new smartphone?

How to remove the lock or transfer ownership?

How to change your profile settings?

How to obtain a Police Label Secured Housing (Politiekeurmerk Veilig Wonen) in the Netherlands?

Is the Bold Smart Cylinder available in other colors?

How to update the firmware?

Which Smart Home integrations work with Bold?

See more