Bold Support - Knowledge Base

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Bold Support - Knowledge Base

Bold Smart Cylinder

Bold Smart Cylinder

General

How to lock the door?

Measuring correctly: how to determine which Bold Smart Cylinder length you need?

What to do when the door is jammed?

Is the Bold Smart Cylinder available in other colors?

Bold Smart Cylinder: what is the battery life?

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Installation

How to install the Bold App?

How to install the Bold Smart Cylinder?

How to update the firmware?

Functions

What happens if the battery is low or empty?

How to use the backup PIN?

How to use auto-activation?

Is it possible to integrate with other smart home systems?

How to add users in the Bold App?

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Digital and Physical Safety

What does the Dutch SKG*** certification of the Bold Smart Cylinder entail?

Can you use the Bold Smart Cylinder in combination with security fittings with cylinder pulling protection?

What sets the Bold Smart Cylinder apart from a traditional cylinder?

How to obtain a Police Label Secured Housing (Politiekeurmerk Veilig Wonen) in the Netherlands?

What about digital security?

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Support

How to replace the battery?

What are the technical specifications of the Bold Smart Cylinder?

How to change the settings of the Bold Smart Cylinder?

Have you forgotten or lost your smartphone?

Did you get an error message when activating the Bold Smart Cylinder using the Bold App?

How to install the Bold App on a new smartphone?

How to remove the lock or transfer ownership?

How to change your profile settings?

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